Terms of service
# Terms of Service
Last updated: 7 June 2026
Welcome to JABHaus. The terms “we”, “us” and “our” refer to JABHaus. JABHaus operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). JABHaus is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
---
## SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years of age (the age of majority in the United Kingdom), and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing address, payment details, and shipping information. You represent and warrant that all the information you provide is correct, current and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.
---
## SECTION 2 – OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colours or product appearance may differ slightly from how they appear on your screen due to the type of device you use to access the store and your individual display settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased will meet your exact expectations or be identical to the images displayed in our online store.
All items are custom‑made and printed to order. Personalised or custom‑printed items cannot be returned unless they arrive faulty, damaged, or incorrect, as outlined in our Return & Refund Policy.
---
## SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. JABHaus reserves the right to accept or decline your order for any reason at its sole discretion. Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy. You represent and warrant that your purchases are for your own personal, non‑commercial household use and not for resale or export.
---
## SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include applicable taxes, shipping, handling, customs, or import charges.
Prices shown in our online store may differ from prices offered in physical stores or online stores operated by third parties. We may offer promotions from time to time; if there is a conflict between promotion terms and these Terms, the promotion terms will apply.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that:
(i) the payment information you provide is true, correct, and complete;
(ii) you are duly authorized to use such payment method;
(iii) charges incurred by you will be honoured by your payment provider; and
(iv) you will pay all charges incurred, including shipping and handling fees and all applicable taxes, at the prices posted.
---
## SECTION 5 – SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.
Full details of shipping times, costs, and processes are set out in our Shipping & Delivery Policy.
---
## SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, design, selection, and arrangement thereof, are owned by JABHaus, its affiliates or licensors and are protected by UK and international copyright, trademark and other intellectual property laws.
These Terms permit you to use the Services for your personal, non‑commercial use only. You must not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.
Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of JABHaus, Shopify or any third party. Unauthorized use of the Services may be a violation of intellectual property laws. All rights not expressly granted herein are reserved by JABHaus.
JABHaus’s names, logos, product and service names, designs, and slogans are trademarks of JABHaus or its affiliates or licensors. You must not use such trademarks without the prior written permission of JABHaus. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.
---
## SECTION 7 – OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input regarding.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third‑party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third‑party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.
---
## SECTION 8 – THIRD‑PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third‑party functionality). We are not responsible for examining or evaluating the content or accuracy of any third‑party materials or websites you choose to access. If you decide to leave the Services to access these materials or third‑party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third‑party websites, or your purchase or use of any products, services, resources, or content on any third‑party websites. Please review carefully the third‑party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third‑party products and services should be directed to the third‑party.
---
## SECTION 9 – RELATIONSHIP WITH SHOPIFY
JABHaus is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with JABHaus. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and JABHaus, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with JABHaus.
---
## SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our Privacy Policy for full details on how we, Shopify, and our partners use your personal information.
---
## SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty‑free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that:
(i) you own or have all necessary rights to all Feedback;
(ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback;
(iii) your Feedback will comply with these Terms.
We are and shall be under no obligation to:
(1) maintain your Feedback in confidence;
(2) to pay compensation for your Feedback; or
(3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third‑party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene content, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third‑parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third‑party.
---
## SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
---
## SECTION 13 – PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:
(a) for any unlawful or fraudulent purpose;
(b) to violate any applicable UK or international laws, regulations or local ordinances;
(c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person or group;
(e) to submit false or misleading information;
(f) to upload or transmit viruses or any other type of malicious code that will affect the functionality or operation of the Services;
(g) to collect or track the personal information of others without consent;
(h) to interfere with or circumvent the security features of the Services or any related website;
(i) for any obscene, offensive or immoral purpose;
(j) to interfere with or disrupt the Services or servers or networks connected to the Services.
---
## SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that your use of our Services will be uninterrupted, timely, secure or error‑free. We do not warrant that the results obtained from using the Services will be accurate or reliable.
You expressly agree that your use of the Services is at your sole risk. The Service and all products are provided “as is” and “as available”, without any express or implied warranties, except as required by applicable consumer law.
To the fullest extent permitted by law, neither JABHaus nor its suppliers shall be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data or use, arising out of or in connection with these Terms or your use of the Services. This does not affect any liability that cannot be excluded under applicable law, including liability for death or personal injury caused by our negligence.
---
## SECTION 15 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless JABHaus, its directors, employees, agents and partners from any claim, demand, damage or expense (including legal fees) arising from your breach of these Terms or your use of the Services.
---
## SECTION 16 – SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
---
## SECTION 17 – TERMINATION
These Terms remain in effect until terminated by either you or us. You may stop using the Services at any time. We may suspend or terminate your access to the Services immediately, without prior notice, if you breach any term of these Terms.
---
## SECTION 18 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
---
## SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Any changes will be posted on this page with an updated date. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
---
## SECTION 20 – CONTACT
If you have any questions about these Terms of Service, please contact us at:
**Email: support@jabhaus.com**